You are viewing the 1st of the 2 courses UPMC Physician Resources permits you to view without registering. To have full access to our FREE courses on our website, please register or log in now.

Tami Minnier, Chief Quality Officer of UPMC, discusses the importance of communication and aligning with the patients, family, and staff for successful outcomes in clinical care. 

Educational Objectives:

Upon completion of this activity, participants should be able to:

  • Recognize the importance of aligning patient, family, and staff goals and planning
  • Describe the successful outcomes from partnerships in clinical care
  • Implement critical communication requirements for successful outcomes


Tami Minnier, MSN, RN, FACHE has reported no relevant relationships with entities producing health care goods or services.

Accreditation Statement:

The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The University of Pittsburgh School of Medicine designates this enduring material for a maximum of .75 AMA PRA Category 1 Credits. Each physician should only claim credit commensurate with the extent of their participation in the activity. Other health care professionals are awarded (.075) continuing education units (CEU) which are equivalent to .75 contact hour.

For your credit transcript, please access our website 4 weeks post-completion at and follow the link to the Credit Transcript page. If you do not provide the last 5 digits of your SSN on the next page you will not be able to access a CME credit transcript. Providing your SSN is voluntary.

Release Date: 5/7/2019 | Last Modified On: 5/7/2019 | Expires: 5/7/2020

take cme evaluation